Troubleshooting Guide
Presence Alarm (Sector)
Possible Causes • The closing loop has been activated for the time specified in Menu 6.5.1.2: Presence Time • Inadvertent activation of the Presence Alarm feature Solutions • Remove any metal objects from the closing loop • Check the loop wiring and ...
Holiday Lock (Sector)
Possible Cause • The Holiday Lockout feature has been enabled Solutions • Ensure that the green Lck LED is illuminated • Press the transmitter button or switching device that invoked Holiday Lockout Mode • Bridge the Lck input to Com or reset the ...
Break In Alarm (Sector)
Possible Causes • The closing loop has been activated while the boom is lowered • Inadvertent activation of the Break-in Alarm feature Solutions • Remove any metal objects from the closing loop • Check the loop wiring and impedance (should typically ...
Waiting for Co-Processor (Sector)
Possible Causes • Poor connection between battery and controller • The battery voltage is low or the battery is faulty or disconnected • Faulty controller Solutions • Ensure that the battery terminals are properly connected • Measure the battery ...
No Limits Set (Sector)
This error will display if the End-of-travel limits have not been established. Solution • Set the gate travel limits by accessing the Setting Limits menu (Menu1: Setting Limits) and following the onscreen prompts or steps supplied below: The ...
Max Collisions (Sector)
Possible Causes • The operator is encountering an obstruction and has reached the pre-set number of allowable collisions • The controller collision force is set too sensitively • Number of allowable collisions set to a low value, e.g. 1 • Faulty DOSS ...
Loosen Spring / Tighten Spring
Possible Cause • The spring tension is incorrect; it is too loosely / tightly wound Solution • A handy information screen, including graphic representation, can be found by scrolling upwards on the controller. This will show you exactly how many ...
Drive Fault / Motor Drive Failure (Sector)
Possible Causes • Loose drive connections • Faulty electric motor • The H-bridge on the controller is damaged, possibly a blown FET • The electric motor is faulty or has been disconnected Solutions • Check drive connections (motor and battery) and ...
Doss Fault / Doss Fault - Disconnected (Sector)
Possible Causes • DOSS physically disconnected • Poor connection on DOSS or controller side • Faulty harness • Faulty DOSS • Faulty controller Solutions • Ensure that the DOSS is clipped firmly into its carrier and that the harness is plugged in on ...
Current Sensor Fault Reading Too High / Current Sensor Fault Reading Too Low (Sector)
Possible Cause • Controller hardware problem Solution • Replace faulty controller
Boom Stalled
Possible Causes This error message will be displayed whenever no DOSS pulses are registered while the motor is supposed to be running. • The operator is encountering a fixed obstruction • Loose drive connection (battery or motor terminal) • Blown ...
Aux Overload (Sector)
Possible Causes This error indication is displayed in the event of excess current being drawn. • Incorrect spring orientation • Incorrect spring tension • Too many auxiliary components connected to 12V auxiliary output • The maximum current that ...
Set Up Fail: Inconsistent End Stops (Sector)
Possible Cause • One or both Endstops are moving • The gearbox is slipping Solution • Use a Phillips screwdriver to sufficiently tighten the open and closed Endstops. They should not move at all when subjected to force • Tighten the drive-arm or ...
Set Up Fail No Endstops Found (Sector)
Possible Causes • DOSS is faulty or disconnected • The gearbox is slipping Solutions • Replace faulty DOSS or reconnect the unplugged connections • Contact an authorised agent to service the gearbox • Tighten the drive-arm or contact an authorised ...