Troubleshooting Guide
Holiday Lock (V-Series)
Possible Cause • The Holiday Lockout feature has been enabled Solutions • Ensure that the green LCK LED is illuminated • Press the transmitter button or switching device that invoked Holiday Lockout Mode • Bridge the LCK input to Com or reset the ...
No Limits Set (V-Series)
Possible Cause • The End-of-travel limits have not been established Solution • Set the Gate Travel Limits by accessing the Setting Limits Menu (Menu 1: Setting Limits) and following the onscreen prompts
Break In Alarm (V-Series)
Possible causes • The IR Beams have been interrupted with the gate in the fully closed position • Inadvertent activation of the Break-In Alarm feature Solutions • Clear any obstruction from the path of the beams • If the lenses are unobstructed, ...
Ambush Alarm ( V-Series)
Possible causes • The IR beams have been interrupted for the pre-set period of time with the Ambush Alarm feature enabled • Inadvertent activation of the Ambush Alarm feature Solutions • Clear any obstruction from the path of the beams • If the ...
Waiting for Co-processor – Wait 1 minute or reset ALL power
Possible causes • Poor connection between battery and controller • The battery voltage is low or the battery is faulty or disconnected • Faulty controller Solutions • Ensure that the battery terminals are properly connected • Measure the battery ...
Resolving
Possible causes • The gate is encountering an obstruction • Excessive wind loading • Actuator not fully engaged • Sensor cables may not be connected, incorrectly connected, crimped or cut • Gate leaf may be too long • Short Ramp-up and Ramp-down ...
Max Collisions (V-Series)
Possible causes • The operator is encountering an obstruction and has reached the pre-set number of allowable collisions • The controller collision force is set too sensitively • Number of allowable collisions set to a low value, e.g. 1 • Excessive ...
Gate Stalled (V-Series)
Possible causes • The operator is encountering a fixed obstruction • Excessive Wind Loading • The operator is jammed into an Endstop • The gearbox is disengaged • Loose drive and/or sensor connection (battery or motor terminal) • The operators in a ...
Setup Failed - See Manual
Possible causes • Operator gearbox disengaged • ’DBL’ has been selected for a single-leaf installation • Loose connection on the sensor terminals • Installation dimensions are not according to specification • Crimped or cut cables • Intermittent ...