FAQ
How to Resolve a Password Error When Registering or Updating Your GWEB Profile
GWEB Password Setup Step 1: Understand the Password Requirements Your password must include the following: At least one lowercase letter (e.g., a, b, c...). At least one uppercase letter (e.g., A, B, C...). At least one numeric character (e.g., 1, 2, ...
How to create a time period from the G-web Ultra app - Video and step-by-step Guide
Please refer to the video below for instructions on successfully setting a time bar using the G-Web Ultra app, or scroll down for a step-by-step guide. Instructions to Set Up a Time Period in the G-Web Ultra App: Step 1. Select the Device: Open the ...
How to Take Ownership of an Ultra Device on the G-Web Website
If you wish to take ownership of a device that is currently associated with another G-Web user, you have two options: Request Transfer from Current Primary User: Ask the current primary user to transfer the device to your existing G-Web account. ...
How to Create a G-Web Account - Website Guide
Before your Ultra device can be configured, it must first be added to a G-web account. To create a G-web account, please refer to the steps provided in the video tutorial below:
How to Add an Access Number to Your Ultra Device via the G-Web Website
To activate an output or receive input notifications, users must ensure their numbers are added under the access numbers section on G-Web. Please note that the Ultra device must first be added to the administrator's G-web profile. To add access ...
Vodacom SIM Number Not Auto-updating on G-web and on physical Ultra device
Symptom: An incorrect or default mobile number (+000000000) is displayed on the device information page on the G-web platform instead of your Vodacom SIM number. Additionally, you will see a screen with the telephone icon only if you try retrieve the ...
Gweb Registration Process and WhatsApp Confirmation Video
Resetting Your Gweb Profile Password with Ease using WhatsApp OTP
Linking the MyCentsysRemote App to a G-Ultra user
Cloning G-speak classic plus device to a G-Speak Ultra 4G S device via the Gweb website - Video
Cloning G-Switch 22 EVO device to a G-Speak Ultra 4G S device via the Gweb website - Video
Cloning a G-Ultra 2G device to G-Ultra 4G S device via the Gweb Ultra mobile APP - video
Cloning a G-speak Ultra 2G device to G-speak Ultra 4G S device via the G-web Ultra Mobile APP - video
Cloning G-Ultra 2G device to a G- Ultra 4G S device via the Gweb website - Video
Cloning G-Ultra 2G device to a G-Ultra 4G S device via the G-web website - Video
Adding a new device on the GWEB Ultra App via the QR Scanner
How to add a Ultra device manually on the GWEB Ultra App
Programming a G-Speak Ultra via the Gate Setup Wizard using the G Web ultra app
Programming a G Ultra via the Fence Setup Wizard using the G Web ultra app
Adding a Access Number on a GSpeak using the Ultra GWEB App
How to add Gate station numbers to the G-Speak ultra via G web ultra app
Adding a Access Number on the GUltra GWEB App
Deleting a Access Number on the Ultra GWEB App
How to configure the IO's on gweb - Video
Kindly refer to the video below that carries the steps on how to configure the IO's on gweb:
How to create a profile on gweb - Video
Kindly refer to the video below that carries the steps on how to create a profile on gweb:
How do I view activity logs on my G-Ultra/G-Speak Ultra?
Device logs contain device activity information, for example, device signal strength. Once you have accessed your G-Ultra/G Speak Ultra device, click on ''logs'', on the menu located on the left hand side of your page. Upon accessing your device logs ...
How do I configure an incoming call for "Missed Call" activation?
To configure the incoming call action to Missed Call, do the following; Select the device to be configured on the "My Devices" page. Once device has been accessed, click on "Access Profile". This is located on the menu on the left hand side of the ...
How do I configure an incoming call for DTMF Activation?
To configure the incoming call action to DTMF, do the following; Select the device to be configured on the "My Devices" page. Once device has been accessed, click on "Access Profile". This is located on the menu on the left hand side of the page. ...
How do I add a secondary user from the G-WEB website
If you are the primary user of a specific Ultra device and would like to add a secondary user to view or adjust settings on the device using their own G-Web account, please follow the steps below: Prerequisite Check: Ensure the user being added as a ...
How to Transfer a G-Ultra/Speak Ultra from Your G-Web Account to Another User's G-Web Account
Should you want to transfer a GSM device from your G-Web account to another user's G-Web account, follow the steps below to complete the process on the G-Web website. Please note that the user you wish to transfer the device to must have an active ...
How do I purchase airtime and tokens on GWEB?
Why won't my access number spreadsheet import into G-WEB?
The below needs to be adhered to when importing access number via a spreadsheet to G-WEB Ensure that all the required fields are completed. Columns A - F and J & K need to completed before importing a spreadsheet. Use the correct spreadsheet for ...