Troubleshooting Guides
Gate Does not Open From the Fully Closed Position (one beep every two seconds)
Possible causes: Opening infrared gate safety beams interrupted Opening infrared safety beams faulty, misaligned or disconnected Damaged Safe Common input Possible solutions: Ensure that no people or objects are in the path of the beam Ensure ...
Gate Does not Open From the Fully Closed Position (three short beeps)
Possible causes: Opening infrared gate safety beams incorrectly wired Opening beams faulty Possible solutions: Ensure that the beam receiver relay Com has been connected to Safe Com (Centurion photon beams only) Replace faulty infrared PE beams
Gate Does not Open From the Fully Closed Position (one beep every two seconds)
Possible causes: Closing infrared gate safety beams interrupted Closing infrared safety beams faulty, misaligned or disconnected Damaged Safe Common input Possible solutions: Ensure that no people or objects are in the path of the beam Ensure that ...
Green Safe CLS LED Flashes Rapidly
Possible causes: Closing infrared gate safety beams incorrectly wired Closing beams faulty Possible solutions: Ensure that the beam transmitter negative has been connected to Safe Com and not to Com Ensure that the beam receiver relay Com has ...
Gate Does not Move at all (three short beeps)
Possible causes: Poor connection between battery and controller The battery voltage is low or the battery is faulty or disconnected There is no mains power to the motor Faulty controller Possible solutions: Ensure that the battery terminals are ...
Gate Does not Move at all (continuous ‘flashing’ red status LED)
Possible causes: Poor connection between battery and controller The battery voltage is low or the battery is faulty or disconnected Poor connection between motor wires and controller Motor fuse blown DOSS physically disconnected Faulty controller ...
Gate Moves to End Stop, but Does not Complete Setup
Possible causes: The origin magnet is missing or incorrectly mounted Faulty origin sensor Poor connection between battery and controller The battery voltage is low or the battery is faulty or disconnected Possible solutions: Check that the magnet ...
Gate Does not Move at All (five quick beeps continuously)
Possible causes: Poor connection between battery and controller The battery voltage is low or the battery is faulty or disconnected Poor connection between motor wires and controller Motor fuse blown DOSS physically disconnected Faulty motor and ...
Motor Pushes in One Direction/”Jumping” on Gear During Setup
Possible causes: The gap between the rack and the pinion is too large Possible solutions: Ensure that the gap between the rack and the pinion is no greater than 3mm. Due to the considerable force exerted by the D2 Turbo, it is sometimes necessary ...
Gate Runs a Short Distance and Stops
Possible causes: Battery low condition Multiple collision condition Collision sensing too sensitive Faulty motor assembly Faulty controller Faulty or disconnected DOSS Possible solutions: Measure battery voltage under static and load conditions as ...