Diagnostics
No Ring to Handset
Possible causes: Loose connections and the cable on the hand set not fitted properly Low line Voltage Cradle switch faulty/sticky Handset Cradle cable not properly plugged in Handset not properly on cradle. Possible solutions: Double check the ...
Charger Noise
Possible causes: Check chharger itself and check for interruption from external factors Possible solutions: Fit the capacitor to eliminate the noise Move the PoloPhone wires away from any high voltage cables
No Intercommunication
Possible causes: The handset is not set into different groups Low line voltage Wiring Possible solutions: Set the handset into different groups Double check the wiring and for any loose connections Check the wiring for any moisture or corrosion. ...
Entry Panel Relay not Triggering When Gate Button is Pressed on Handset
Possible causes: Low voltage Wrong group selected Wiring issues Faulty push button at the handset Possible solutions: Make sure that the supplied voltage is 12 v dc Check correct group (1 or 2) is selected on Entry Panel Double check the wiring ...
Gate Station Feedback/Audio Feedback
Possible causes: Cover not correctly fitted. Sponge behind mic or Speaker missing. Volume too high Handset too close to handset <1M Possible solutions: Fit the cover correctly Double check and make sure that the sponge is in place Reduce volume ...
Low Volume
Possible causes: Volume on the handset Set too low Voltage drop on the cable due to distance Possible solutions: Adjust the volume on the handset higher to get optimum level Power up the furthest handset