How to Troubleshoot a Multiple Pulses On Origin error on a D5 EVO 
 
  
    
    
     If you find yourself unable to setup the limits on your gate, and your controller LCD screen is displaying a ""Multiple Pulses On Origin"" error, kindly refer to the below possible causes for this error to appear:
    
   
  
 
   
   
   
    -When you start the limit procedure on the gate and the gate runs a short distance or a few cycles and fails the limits with a Multiple Pulses On Origin error
   
  
 
   
   
    Possible causes: 
   
   
    • Sensor positioned too far from the origin magnet
   
   
    • Sensor and origin manget positioned at different heights
   
   
    • Incorrect orientation of magnet inside enclosure
   
   
    • More than one magnet on gate
   
   
    • Incorrect orientation of origin magnet
   
   
    • Magnetised item on rack
   
   
    • Incorrect orientation of the electric motor is causing induction
   
   
    • Missing pins on origin enclosure
   
   
    • Faulty harness
   
   
    • Faulty origin sensor 
   
  
 
   
   
    Troubleshooting steps:
   
   
    
   
   
    
     • Ensure that the sensor is as close as possible to the origin magnet – ideally the gap should be approximately 13mm:
    
    
    
     • Sensor and origin magnet should be positioned at the same height
    
    
     • Ensure that there are no items such as metal bars on the rack that could have become magnetized
    
    
     • Orientate the electrical motor so that the wires are facing away from the controller:
    
    
    
     
    
    
  
 
  
 
 
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