How to Troubleshoot a Multiple Pulses On Origin error on a D5 EVO
If you find yourself unable to setup the limits on your gate, and your controller LCD screen is displaying a ""Multiple Pulses On Origin"" error, kindly refer to the below possible causes for this error to appear:
Symptom:
-When you start the limit procedure on the gate and the gate runs a short distance or a few cycles and fails the limits with a Multiple Pulses On Origin error
Possible causes:
• Sensor positioned too far from the origin magnet
• Sensor and origin manget positioned at different heights
• Incorrect orientation of magnet inside enclosure
• More than one magnet on gate
• Incorrect orientation of origin magnet
• Magnetised item on rack
• Incorrect orientation of the electric motor is causing induction
• Missing pins on origin enclosure
• Faulty harness
• Faulty origin sensor
Troubleshooting steps:
• Ensure that the sensor is as close as possible to the origin magnet – ideally the gap should be approximately 13mm:
• Sensor and origin magnet should be positioned at the same height
• Ensure that there are no items such as metal bars on the rack that could have become magnetized
• Orientate the electrical motor so that the wires are facing away from the controller:
Related Articles
How to Troubleshoot a Motor or Drive Fault Failure on the D-Series Sliding Gate Motor
If you encounter the “Drive Fault - Motor Drive Failure” error on your D5 EVO, D10, or D10 Turbo controller, the issue may be caused by: Loose or intermittent connections between the motor and controller A damaged H-bridge on the controller, such as ...How to Troubleshoot a Motor or Drive Fault Failure on the D-Series Sliding Gate Motor
If you encounter the “Drive Fault - Motor Drive Failure” error on your D5 EVO, D10, or D10 Turbo controller, the issue may be caused by: Loose or intermittent connections between the motor and controller A damaged H-bridge on the controller, such as ...How to Troubleshoot a Beam Active Error on a D5 EVO
If you find yourself unable to close or open your gate, and your controller LCD screen is displaying a ""Beam Active"" error, kindly refer to the below possible causes for this error to appear: Symptom: -When you press your remote or any trigger ...D5 Evo Mechanical Installation Guide
Please find attached the installation manual for the D5 EVO, which includes the following sections: Introduction Safety instructions Icons used in this guide General description Product identification Technical specifications Site preparation ...ORG Not Found (D-Series)
Possible Causes The error indication signifies that the sensor is not receiving a valid pulse from the gate-mounted origin magnet, or the controller is not receiving a signal from the sensor: • The distance is too great between the origin sensor and ...