How do I view activity logs on my G-Ultra/G-Speak Ultra?

Device logs contain device activity information, for example, device signal strength. Once you have accessed your G-Ultra/G Speak Ultra device, click on ''logs'', on the menu located on the left hand side of your page.

Upon accessing your device logs page, three tabs will be visible above your device logs. You can select to either export, synch or refresh logs on the device. You have the option to export your logs in excel, pdf and cvc format. To upload log data from the device, you can click on sync logs. Once logs have synched click on refresh to view the updated logs.

To ensure that latest log data has synced on the device, navigate to device status and click on sync details

Upon accessing sync details, ensure that log quantity is on 0, which will indicate that all updated logs have synced.

Device logs can be filtered on your browser page by clicking on the the dropdown arrows, next to log headings.

• Related Articles

• G-Speak Ultra 4G

• How do I transfer a G-Ultra/Speak Ultra to my G-WEB profile?

  If your G-Ultra device is currently registered on another user's G-Web profile, you can follow one of the below steps to have the unit transferred to your profile. Request transfer from previous owner. The current device owner can transfer the device ...

• How to Troubleshoot a Rebooting or Blank Screen on an Ultra Device

  If the screen of your Ultra device is rebooting or displaying a blank screen, it may be due to low power, no power, low signal, or a faulty Ultra device. Blank Screen Solutions: If the screen appears blank, as shown in the image below, please follow ...

• G-speak Ultra 4G S

• G-Speak Ultra 3G Quick Guide

  Please find attached the Quick Guide for the G-Speak Ultra, which includes the following sections: Introduction Specifications Product identification Device layout and wired connections LCD interface Configurations Wiring Diagrams Warranty ...