How to Transfer a G-Ultra/Speak Ultra from Your G-Web Account to Another User's G-Web Account

Should you want to transfer a GSM device from your G-Web account to another user's G-Web account, follow the steps below to complete the process on the G-Web website.

Please note that the user you wish to transfer the device to must have an active G-Web account linked to the email address you're entering. If not, they must register first. [Click here for account creation steps.]

Only the primary user can transfer a device. If you have secondary user rights, this option will not be available. Once the transfer is complete, the device will no longer appear on your G-Web account but on the account to which it was transferred.

Step-by-Step Guide: How to Transfer a GSM Device:

Open the G-Web website and click on the My Devices icon:

Scroll right on the navigation bar and select Transfer Device:

Tap the transfer device icon beside the requested device.

Enter the email address of the account you want to transfer the device to and tap Validate email.

After the email address is validated, tap Request Transfer:

*Device Transfer may be affected by network coverage as the device being transferred needs to be synched.'

Please note that the request transfer button will be grayed out and be inactive if the user you are trying to transfer the device to does not have an existing G-Web profile associated with the email address you entered.

  

• Related Articles

• G-Web/G-Ultra Installation Manual

  Please find attached the installation manual for the G-Web/G-Ultra , which includes the following sections: Introduction G-ultra unit LCD interface Wiring diagrams MyCentsys remote Troubleshooting Kindly refer to the manual below or please find the ...

• How to Take Ownership of an Ultra Device on the G-Web Website

  If you wish to take ownership of a device that is currently associated with another G-Web user, you have two options: Request Transfer from Current Primary User: Ask the current primary user to transfer the device to your existing G-Web account. ...

• How do I add a secondary user from the G-WEB website

  If you are the primary user of a specific Ultra device and would like to add a secondary user to view or adjust settings on the device using their own G-Web account, please follow the steps below: Prerequisite Check: Ensure the user being added as a ...

• G-Ultra 3G and G-web user manual

  Please find attached the manual for the G-Ultra, which includes the following sections: Introduction G-Ultra unit Wiring diagrams G-web G-web App MyCentsys remote Kindly refer to the manual below or please find the attached installation guide.

• G-speak Ultra 4G S