If the screen of your Ultra device is rebooting or displaying a blank screen, it may be due to low power, no power, low signal, or a faulty Ultra device. Blank Screen Solutions: If the screen appears blank, as shown in the image below, please follow ...
If your G-Ultra device is currently registered on another user's G-Web profile, you can follow one of the below steps to have the unit transferred to your profile. Request transfer from previous owner. The current device owner can transfer the device ...
Symptom: An incorrect or default mobile number (+000000000) is displayed on the device information page on the G-web platform instead of your Vodacom SIM number. Additionally, you will see a screen with the telephone icon only if you try retrieve the ...
If your Ultra device displays as disconnected on G-web, it may indicate that the device is either not making an internet connection to G-web or that the device is completely switched off. How to Determine if the Device is Not Making an Internet ...