Gate Stalled (D-Series)

Gate Stalled (D-Series)

Possible causes:
• The operator is encountering a fixed obstruction
• The operator is jammed into an Endstop
• Loose drive connection (battery or motor terminal)
• Oil in DOSS chamber
• Faulty DOSS
• Sticky motor brushes

Solutions:
• Ensure that the gate is running smoothly and that there is nothing physically obstructing the gate, e.g. dirt or stones on the rail, rack pressing down on the pinion, bad rack joints, etc.
• Connect the motor wires straight onto the battery to drive the gate in the opposite direction and release it from the Endstop
• Ensure that drive connections (battery and motor wires) are secure
• Arrange service with an authorised workshop
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