Prerequisite check: Ensure that a user who will be added as secondary on the device, has an existing G-WEB profile. The below steps can then be followed to add a secondary user. Scroll to the right on your "my devices" page and select secondary user ...
If your G-Ultra device is currently registered on another user's G-Web profile, you can follow one of the below steps to have the unit transferred to your profile. Request transfer from previous owner. The current device owner can transfer the device ...
Symptom: An incorrect or default mobile number (+000000000) is displayed on the device information page on the G-web platform instead of your Vodacom SIM number. Additionally, you will see a screen with the telephone icon only if you try retrieve the ...