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How to Troubleshoot an Ultra Device if Status is Disconnected on Gweb
If your Ultra device displays as disconnected on G-web, it may indicate that the device is either not making an internet connection to G-web or that the device is completely switched off. How to Determine if the Device is Not Making an Internet ...
How to Troubleshoot a Rebooting or Blank Screen on an Ultra Device
If the screen of your Ultra device is rebooting or displaying a blank screen, it may be due to low power, no power, low signal, or a faulty Ultra device. Blank Screen Solutions: If the screen appears blank, as shown in the image below, please follow ...
Vodacom SIM Number Not Auto-updating on G-web and on physical Ultra device
Symptom: An incorrect or default mobile number (+000000000) is displayed on the device information page on the G-web platform instead of your Vodacom SIM number. Additionally, you will see a screen with the telephone icon only if you try retrieve the ...
How to Transfer a G-Ultra/Speak Ultra from Your G-Web Account to Another User's G-Web Account
Should you want to transfer a GSM device from your G-Web account to another user's G-Web account, follow the steps below to complete the process on the G-Web website. Please note that the user you wish to transfer the device to must have an active ...
G-Ultra 2G device and gweb manual
Please find attached the manual for the G-Ultra, which includes the following sections: Introduction G-Ultra unit Wiring diagrams G-web G-web App MyCentsys remote Kindly refer to the manual below or please find the attached installation guide.