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How to Troubleshoot an Ultra Device if Status is Disconnected on Gweb
If your Ultra device displays as disconnected on G-web, it may indicate that the device is either not making an internet connection to G-web or that the device is completely switched off. How to Determine if the Device is Not Making an Internet ...
How do I transfer a G-Ultra/Speak Ultra to my G-WEB profile?
If your G-Ultra device is currently registered on another user's G-Web profile, you can follow one of the below steps to have the unit transferred to your profile. Request transfer from previous owner. The current device owner can transfer the device ...
How to Troubleshoot a Rebooting or Blank Screen on an Ultra Device
If the screen of your Ultra device is rebooting or displaying a blank screen, it may be due to low power, no power, low signal, or a faulty Ultra device. Blank Screen Solutions: If the screen appears blank, as shown in the image below, please follow ...
Vodacom SIM Number Not Auto-updating on G-web and on physical Ultra device
Symptom: An incorrect or default mobile number (+000000000) is displayed on the device information page on the G-web platform instead of your Vodacom SIM number. Additionally, you will see a screen with the telephone icon only if you try retrieve the ...
G-Ultra 2G device and gweb manual
Please find attached the manual for the G-Ultra, which includes the following sections: Introduction G-Ultra unit Wiring diagrams G-web G-web App MyCentsys remote Kindly refer to the manual below or please find the attached installation guide.